FAQ
What payment methods do you accept?
We accept multiple payment methods, including credit cards (Visa, MasterCard), PayPal and Apple Pay.
You can choose the mode that suits you best when ordering.
How long does it take to receive my order?
Delivery times depend on your location and the shipping method you choose. Typically, delivery takes between 2-5 business days for France and up to 10 days for international.
Can I change or cancel my order?
Once the order is placed, we do our best to process it quickly. If you wish to make a change or cancel your order, please contact us as soon as possible. If the order has already been shipped, unfortunately it will not be possible to change it.
What to do if a product is defective or damaged upon delivery?
We are committed to providing you with products in perfect condition. If you receive a defective or damaged item, please contact us within 14 days of receiving your order, with photos of the item and packaging. We will arrange a return or exchange as soon as possible.
How can I track my order?
Pour suivre votre commande, vous pouvez entrer le numéro de commande reçu par email dans le chatbot en bas à droite de la page, ou le saisir directement sur le site du transporteur choisi.
How can I contact you?
You can contact us by email at the following address: les.mini.na@gmail.com or use our contact form available on our website. Our team will respond to your request as soon as possible.